Negotiation Skills – Chris Croft

Negotiation skills aren't just important for the sales professionals among us. With a little practice, anyone can learn the simple rules of negotiation to get a great deal on a new car or house, or achieve greater success at work by getting better deals with suppliers, customers, and even colleagues. In this course, master negotiator Chris Croft walks through all the phases of a negotiation, from deciding to negotiate to closing. Chris discusses howto plan your negotiation and calculate your opening offer. Plus, he takes you through a series of specific negotiation tactics, demonstrates how to come to a win-win situation through the use of trading, and goes into how to close the deal.

Topics include:

• Why we avoid negotiating
• When you should think about negotiating
• Planning your negotiation
• Calculating your opening offer
• Leveraging different negotiation tactics
• How to trade
• Closing
• Determining if you should walk away

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