Original price was: $25.00.$12.00Current price is: $12.00.
Digital Download: You will receive a download link via your order email after successful payment.
Elevate your skills with the Lisa Gates – Conflict Resolution Fundamentals course, available for just Original price was: $25.00.$12.00Current price is: $12.00. on Utralist.com! Browse our curated selection of over 60,000 downloadable digital courses across diverse Business and Sales. Benefit from expert-led, self-paced instruction and save over 80%. Start learning smarter today!
Conflict Resolution Fundamentals
By: Lisa Gates
Description
Improve your relationships with your coworkers, clients, and managers and find your way through conflict back to cooperation. In this course, negotiation consultant Lisa Gates shares the secrets of effective conflict resolution and reveals simple, repeatable techniques that apply in most business situations. She’ll present a six-step framework for exploring and navigating conflict resolution, including identifying the issue, separating the people from the problem, overcoming roadblocks to resolution, exploring cultural differences, and getting to agreement.
Topics include:
- Understanding how conflicts arise
- Navigating cognitive bias
- Exploring the principles of influence
- Building trust
- Reframing the argument
- Brainstorming solutions
- Working with difficult people
About The Author
Speaker, author, and communication consultant Lisa Gates leads individuals and small to medium businesses through the process of finding better ways to communicate through negotiating, resolving conflict, having difficult conversations, and applying coaching techniques to advance professional goals. As co-founder of She Negotiates and a certified coach, Lisa helps high-potential managers and individual contributors improve their leadership, communication, and career opportunities while maximizing their passion.
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Delivery Method
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