Contagious Companies – TELL IT LIKE IT IS: LEADING EFFECTIVE EMPLOYEE CONVERSATIONS™

TELL IT LIKE IT IS: LEADING EFFECTIVE EMPLOYEE CONVERSATIONS™

Inspired by one of our very own city leaders, Tell It Like It Is, is THE communication course you’ve been seeking! Let’s face it, when you’re a boss, sometimes you can, and sometimes you just can’t, get right to the point in employee communication. Some employee issues are delicate. More importantly, some leaders are scared or feel unskilled to address such situations. You can learn how to do it and you can get through it. Tell It Like It Is relays specific guidance for the most common and the most challenging conversations with real world examples. If an employee is late, how does a manager bring it up, so it stops happening in the future? If another employee has lied to protect you or a friend, how does a boss uncover the truth without creating more drama? And if several employees just seem to be up to something, how does a good leader trust their instincts, approach the issue, and ask the questions that uncover the truth? The issues aren’t easy, and the talks aren’t any easier, but your skills to approach different team members on these topics is about to improve. Tell It Like It Is covers discipline, performance, attendance, collusion, and inappropriate behavior, even if the employee is someone you know personally. Complete with simple steps, clearly explained methods, and phrases, and an engaging facilitator who’s been in your shoes more than once, Tell It Like It Is will make your difficult conversations easier without risking your reputation and without making them any more scary!

Objectives:

• To gain 3 immediately actionable simple methods for attendance-based conversations
• To identify their most appropriate fact-finding approach and tactic for communication
• To experience growth in the leadership skill set of communication, coaching, and preparation for difficult conversations