Consulting Foundations Client Management and Relationships

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Client relationships are the foundation of your consulting business. Whether you work for a big firm or are going solo as an independent consultant, the principles of client management are the same. It's all about building rapport, communicating effectively, and establishing trust. In this course, Lisa Earle McLeod and Elizabeth McLeod teach you how to position yourself for success, keep communication lines open during implementation of your project, and create connections that are the foundation for lasting relationships that lead to repeat business. Plus, get tips for leveraging client relationships to sell to the entire organization.

Relationships in consulting

– Consulting has become a 60 billion dollar industry and it's still growing. – And whether you work for a big consulting firm or you're going solo, successful consulting is all about building rapport, communicating, and establishing that trusting relationship. – You need to position yourself during a sales process. You need to keep your buyer's ear during implementation and create lasting relationships that will lead you to repeat business. – And we're here to show you how to do it through real-world examples from our clients and techniques we use in our own consulting practice. – I'm Lisa McLeod. – And I'm Elizabeth McLeod. – Together we run McLeod and More. We're a boutique consulting firm focused on a concept we call noble purpose. We help our clients improve competitive differentiation, emotional engagement, and drive revenue. – We've worked with a huge variety of clients, from fast-growing startups to giants in health care and finance. – Join us on LinkedIn Learning as we show…

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